Unified cross-channel collection
Drop a single NPS command into any channel. ComMania normalizes identity across Slack, Discord, Circle, and Discourse using deterministic member IDs, so the same human counts once — never twice.
The Community OS
Community, measured.
ComMania is the all-in-one community operating system that turns scattered Slack groups, Discord servers, and forums into retention and revenue engines — launched, moderated, and monetized in days, not quarters.
Trusted by 1,840+ community-led teams, including Loom, Calendly, and Productboard's community of practice.
Capability 01 · Feedback
The first NPS loop that actually crosses platforms.
Member health isn't a quarterly survey — it's a continuous signal pulled from every channel your community lives in. ComMania's native NPS loop synchronizes responses from Slack, Discord, Circle, and Discourse in under 90 seconds, so the next conversation you have is with a member whose score already moved.
Sub-90-second sync
Edge-synced collectors push responses into a single member profile within 90 seconds — fast enough that a detractor can be in a recovery thread before they write the churn email.
Cohort slicing that operators trust
Slice NPS by program, tenure, channel, and the member's last three interactions. No SQL, no data-team ticket — just the cuts your CSM team actually asks for on Monday morning.
Closed-loop playbooks
When a score drops, the right playbook fires: a DM template for the community lead, a structured recovery queue, and a Slack alert routed to the customer's CSM. Detractors get a human reply inside 24 hours, on average.
Capability 02 · Moderation
Moderation that catches the bad before your members do.
Our moderation model is trained on 41 million community messages — support threads, product debates, off-topic banter, and the edge cases that don't fit a content policy doc. It surfaces policy violations before a member ever has to flag them, and flags the rest for a human reviewer who can decide in seconds.
- 96.4% pre-flag accuracy on our 2024 holdout test set of 1.2M labeled messages (disclosed in our trust center).
- Three clear outcomes: auto-caught, human-queued, or left alone. Nothing gets silently buried.
- Per-policy confidence: each decision ships with a score and a one-line rationale your mods can audit.
- Escalation paths for legal, safety, and trust — wired to the tools your ops team already uses.
Capability 03 · Revenue
The metric every community-led team is being asked to produce.
"What is community worth?" is the question your CFO asks every quarter. The Community ROI pixel answers it per member, per channel, and per post — with attribution you can defend in a board deck, not just a dashboard.
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Step 01
Per-member revenue
Every paying customer traced back to the community member or thread that introduced them. Stake credit across co-introducers automatically, using rules you set.
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Step 02
Per-channel revenue
Slack threads, Discord channels, Circle spaces, Discourse boards — each one attributed to pipeline and closed-won revenue, so you can stop guessing which surface to invest in.
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Step 03
Per-post revenue
A single answer, a feature recap, a debugging nudge — posts that quietly drove $400K in pipeline. The pixel surfaces them in a ranked ledger your team can read in five minutes.
Next step · 30 minutes
See ComMania run on your community, not a sandbox.
Book a live demo and an operator on our team will walk you through the platform with your real channels, your real members, and the questions your CFO is actually asking. No slides. No SDR pitch. Just the product, end to end.