Before ComMania
- 11 channels across Slack workspaces, a legacy Circle, and two Discords nobody owned.
- NPS surveys emailed quarterly — 9% response rate, three-week lag.
- Community reported to the C-suite as "engagement feels good."
After 9 weeks on ComMania
- Unified member graph across every channel — 4.2-day onboarding.
- NPS-loop live in Slack and Discord, 90-second sync.
- Revenue attribution connected to HubSpot — pipeline from community surface for the first time.
“We finally stopped translating between three tools for the board. The Community ROI pixel is the single artifact that changed how our CFO talks about community.”